FarmIT 3000 - Support.

We offer product support via telephone and email. We also have the ability to provide remote assistance using LogMeIn. LogMeIn provide secure remote control of your computer allowing us to 'SEE' what you are trying to do and help you do it.  There are also lots of online resources to provide online 24/7 solutions.

Telephone Support

We provide telephone support Monday to tueday - 09:00 to 17:00hrs, Fridays - 09:00-16:00 Hrs

Please leave a message if you call out of hours or is the phone is busy. Lunch times, and for some reason 16:00 on friday's are the worst times so calling mid morning is preferable. We will try to return all calls that leave a message. Calls that do not leave a message will not be called back.

Email Support

Email your questions to support@bordersoftware.com for email responce. We will try to service all email requests with 24 hrs, but this may be longer for weekends.

FarmIT3000 Online

FarmIT Online Help provides walk through guides for most things but maybe not all!. However it worth a look and explains rather a lot.

FarmIT3000 Online Help

Log Me In Remote Access

It can be very difficult to 'TALK' you through a complex task over the phone, LogMeIn provides us with the ability to SEE and control your PC. Access is via secure login and we can only do certain things and nothing you can not see us doing. We would not recommend that you let anyone access your computer, especially if they claim to be from your Bank, Amazon or Microsoft, so always keep a close eye on what the person is doing and only let them access your PC if you know them and initiate the call , WE will only do things within our software and to your benifit. Having said all that we could simply not do the support we do without LogMeIn - a big thank you to them!.

LogMeIn123